PRAC120-0117: Anatomy of an Exotic Pet Practice
The lectures for this course will be presented in an audio format.
Enrollment is closed.
Presenter: Rose Ann Fiskett, MS, VMD, Dipl. ABVP ECM
Course Open: January 13-February 8, 2017
Real Time Sessions (RTS): Sundays, January 22 and 29, 2017; 3:30-5:30 pm ET (USA)
Course RTS Times in Your Area:
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Practice Sessions: In order to prepare you for a successful experience
in your CE course, we request you attend a Practice Session prior to the first
Real Time Session. Please arrive promptly at the start time; each Practice Session
is up to 1 hour in length.
For more information, please visit the
CE Practice Area.
*The presenters for this course will be using audio which will require you to have a headset or speakers to listen.
If you have any concerns regarding your computer's audio capabilities, please be sure to attend
one of the Practice Sessions.
Level and Prerequisites:
This
basic course will be open to
veterinarians and veterinary support staff actively interested in
setting up or expanding/enhancing an exotic pet practice.
VIN CE Course: Open to veterinarians.
Veterinary staff may enroll provided they are associated with an enrolled veterinarian.
Veterinary staff need to provide the name of their veterinarian in the comment section
during the enrollment process.
This course is approved by RACE for veterinarians
and veterinary technicians/technologists. (RACE 22-28049)
This course is approved by VHMA for CVPM credit. (ID: 16-28).
Course Information:
This presentation will explore the reasons for starting an exotic pet
practice or adding an exotic component to an existing practice.
Whether or not one pursues this journey to completion depends on some soul
searching and critical background preparation. There are drugs and
various types of equipment unique to exotic pet practice in addition to
essential whole hospital staff training. Only after careful preparation,
whole hospital commitment to excellence in exotic pet care, staff training
and compensation, equipment and drug purchases, etc. should the practice open
the door to patients. Internal marketing (in existing practices) and target
marketing strategies are essential, along with ways to monitor success and
say "thank you" to practice promoters.
Week 1 (Real Time Session January 22, 2017):
Why, How, Who and What
Presenter: Rose Ann Fiskett, MS, VMD, Dipl. ABVP ECM
Format: Audio
Objectives: Upon completion of this session, the participant should be able to
- Have a better understanding of their motivations to develop an exotic practice
- Determine if exotic animal practice is right for you and the practice where you work
- Determine if a stand-alone exotic pet practice can work for you
- Develop a plan for attaining the skills needed for successful exotic practice
- Establish a veterinary care team
- Develop services offered to clients and their pets
Week 2 (Real Time Session January 29, 2017):
The Place, the Stuff, Bragging Rights, the Maestro Effect, and Payday!
Presenter: Rose Ann Fiskett, MS, VMD, Dipl. ABVP ECM
Format: Audio
Objectives: Upon completion of this session, the participant should be able to
- Develop a facility design or use existing layout for incorporation for exotics
- Develop a list of needed/nice to have equipment
- Have a blueprint for successful practice marketing
- Understand the concept of Veterinary Team Care
- Have a realistic expectation of financial, emotional and professional success
Successful completion (scoring 80% or better) on the end-of-course test is required
to earn a certificate of completion for the course.
To learn more about the requirements for earning a CE certificate, please refer to
Receiving Your CE Credit and Course Completion Certificate.
Course Materials: Course materials will be available
in the course library prior to each Real Time Session.
Required Textbook(s): There is no required textbook for this course.
About the Presenter:
Dr. Rose Ann Fiskett started Potomac Valley Veterinary Hospital,
a successful mixed companion animal practice (dogs, cats, bird, exotic companion
mammals, rodents, wildlife) and owned/managed it for 18 years. She has published
on efficiency in exotic practice (Veterinary Clinics NA: Exotic Animal Practice).
As Program Director for Veterinary Technology she taught Office and Practice
Management to veterinary technology students. She was twice invited to lead a
roundtable discussion on practice strategies during financially difficult times
by the Association of Exotic Mammals at their annual meetings in Milwaukee WI
and Savannah GA. Previously on VIN, she taught a course that discussed common
equipment used in avian practice and discussion of the economics of avian practice.
She has lectured on the role of support staff in successful avian and exotic animal
practice at the Wild West Veterinary Conference. In addition, she lectures annually
on Avian Welfare at James Madison University. She has lectured on avian topics and
exotic mammals and reptiles.
Total CE Credit: 4
Tuition: $92 ($83 early bird special if enrolled by December 30, 2016)
Prices are listed in US dollars.
*To ensure participants are ready and prepared for classes,
enrollment will close on Friday January 20, 2017 at 5 pm ET (USA)
or when the maximum number of participants is reached.
*For more information on how online CE works, see the
Participant Resource Center.
To Enroll:
Enrollment is closed.
- Enrollment qualifications: VIN CE courses are open to
VIN member and non-member veterinarians. Veterinarians enrolling in a VSPN CE course
must be a VIN member. Veterinary support staff must be a VSPN member to enroll in a
VSPN CE or a VIN CE course open to VSPN member enrollment.
- Each enrollee must be able to receive emails from @vspn.org
and @vin.com addresses. Email is our major form of communication with participants;
personal emails are highly recommended rather than clinic/hospital email addresses.
- Each person is individually responsible for his/her own registration.
To ensure that all information received is secure and correct, please do not enroll
for a course on behalf of another individual.
- For further assistance call 800-846-0028 ext. 797 or email
CEonVIN@vin.com.
Please include the course title, your full name, and contact information in your correspondence.
"This program (22-28049) is approved by the AAVSB RACE to offer a
total of 4 CE Credits, with a maximum of 4 CE Credits being available to any individual
veterinarian or veterinary technician/technologist.
This RACE approval is for the subject matter categories of:
Non-Scientific-Practice Management/Professional Development
using the delivery method of Interactive-Distance: (Web-based, Teleconference or Audio-Conference).
This approval is valid in jurisdictions which recognize AAVSB RACE; however, participants are
responsible for ascertaining each board's CE requirements."
This course has been approved for continual education units toward CVPM requirements through VHMA.
Course withdrawal and refund policy: A complete refund of the paid course price will be
issued when your withdrawal request is received prior to the listed start date of the course.
If you wish to withdraw after the start date please contact the VIN office 800-846-0028 ext. 797
to discuss eligibility for a pro-rated refund.
* Note: To ensure rapid handling of your request for withdrawal, we recommend that you
call the VIN office at 800-846-0028 ext. 797.
*For more information on VIN's upcoming CE courses, check the
VIN Course Catalog.
Katherine James, DVM, PhD, DACVIM (SAIM)
VIN Education Coordinator
VIN CE Services:
CEonVIN@vin.com
800-846-0028 or 530-756-4881; ext. 797
or direct line to VIN/VSPN from the United Kingdom: 01 45 222 6154
or direct line to VIN/VSPN from Australia: 02 6145 2357
800.700.4636 | CEonVIN@vin.com | 530.756.4881 | Fax: 530.756.6035
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